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	<title>allianceitpro.com</title>
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	<link>http://allianceitpro.com</link>
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		<item>
		<title>How I build pages in WordPress</title>
		<link>http://allianceitpro.com/helpdesk/wordpressdev/</link>
		<comments>http://allianceitpro.com/helpdesk/wordpressdev/#comments</comments>
		<pubDate>Fri, 06 Aug 2010 14:15:07 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/?p=482</guid>
		<description><![CDATA[I use wordpress almost exclusively these days to develop web sites, in fact, AllianceITPro.Com is built on wordpress.  When it comes to appearance, you have several choices.  You can 1.  use one of the many free or premium themes available, 2.  customize one of the many free or premium themes available, 3. build a theme [...]]]></description>
			<content:encoded><![CDATA[<p>I use wordpress almost exclusively these days to develop web sites, in fact, AllianceITPro.Com is built on wordpress.  When it comes to appearance, you have several choices.  You can 1.  use one of the many free or premium themes available, 2.  customize one of the many free or premium themes available, 3. build a theme from scratch or 4.  build your theme using a theme framework.</p>
<p>I choose option four.  With a theme framwork, all of the code that wordpress needs to function is already there, but there aren&#8217;t really any colors or tons of CSS to try an sift through.  The end result is that you get a fully customized wordpress theme without having to try and modify a bunch of garbage code.  Your code will be clean, search engine optimized, and once you get used to starting with a clean slate you&#8217;ll never go back.  There is a bit of a learning curve, but its worth it.</p>
<p>There are also a few different choices on which framework to use.  I prefer the Thematic framework by &lt;a href=&#8221;http://www.themeshaper.org&#8221;&gt;Ian Stewart&lt;/a&gt;.  In this article, I will go through the steps I use to create a basic website and get it looking the way the customer wants.</p>
<p>First off, you will need to install WordPress.  You can either download it from wordpress.org and follow their install instructions, or some web hosting providers have tools that enable you to install it from your control panel.  The easiest way to find out if your web host has this option is to create a support ticket through your web host&#8217;s support area.  The rest of this article is writing as I do it, from a base wordpress install.</p>
<p>The first thing I do, is install the thematic theme.  To do this, just go to<strong> appearance-&gt;themes</strong> and search for &#8220;thematic&#8221;.  Install the theme, but no need to activate it.  We are going to create a child theme.</p>
<p>Next, you need to FTP (I use filezilla) to your website, and copy the sample child theme from <strong>wp-content/themes/thematic</strong> and paste it in to the themes directory so it sits at the same level as thematic.  Just copy the entire folder called thematicsamplechildtheme and paste it.</p>
<p>Now rename the folder, thematicsamplechildtheme to something more relevant.  In this case, I&#8217;ll name it essthematic.</p>
<p>Now I&#8217;ll modify style.css to reflect the correct information.  When it comes to editing these files, you can either edit them from inside of wordpress (by going to appearance, themes, editor), or by downloading them and editing them in your favorite program (I use notepad++), and the upload them back to your webserver.</p>
<p>here is my modified style.css</p>
<p>/*<br />
Theme Name: ESSThematic<br />
Theme URI:<br />
Description: A custom theme built for ESS using the thematic framework<br />
Author: Bryan Wirth<br />
Author URI: http://www.allianceitpro.com<br />
Template: thematic<br />
Version: 1.0<br />
Tags: Thematic<br />
.<br />
Thematic is © Ian Stewart http://themeshaper.com/<br />
.<br />
*/</p>
<p>Next, you will want to copy the file <strong>wp-content/themes/thematic/library/styles/default.css</strong> and paste it to your child theme directory.  Now lets edit style.css to reflect the new location of our default.css.  Line 29 of style.css looks like this</p>
<p>@import url(&#8216;../thematic/library/styles/default.css&#8217;);</p>
<p>make it look like this</p>
<p>@import url(&#8216;default.css&#8217;);</p>
<p>Now we have the basics for our child theme.  If this is a new website, I&#8217;ll activate my child theme, and develop it live.  If I&#8217;m doing a conversion or changing the theme of an existing website, I&#8217;ll build the theme out before I activate it.  In, this case, its a new website so I&#8217;ll go ahead and activate the theme.</p>
<p>More to come</p>
]]></content:encoded>
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		<item>
		<title>Firefox Memory Leak Ram Fix and Update</title>
		<link>http://allianceitpro.com/helpdesk/firefox-memory-leak-ram-fix-and-update/</link>
		<comments>http://allianceitpro.com/helpdesk/firefox-memory-leak-ram-fix-and-update/#comments</comments>
		<pubDate>Mon, 19 Apr 2010 19:42:50 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[firefox]]></category>
		<category><![CDATA[optimize]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/?p=461</guid>
		<description><![CDATA[Browsers all seem to fail from time to time no matter which one you choose to use. Website developers tend to use Firefox the most while end users still tend to use the built-in windows IE (internet explorer). For those of you on Firefox you may notice that sometimes firefox will eat up your RAM, [...]]]></description>
			<content:encoded><![CDATA[<p>Browsers all seem to fail from time to time no matter which one you choose to use. Website developers tend to use Firefox the most while end users still tend to use the built-in windows IE (internet explorer). For those of you on Firefox you may notice that sometimes firefox will eat up your RAM, sometimes even after you close it! Crazy as it seems try this fix to keep your firefox RAM usage under control.</p>
<p><strong>Process to Reduce RAM Usage :</strong><br />
1. Open <strong>Firefox </strong>and go to the <strong><span style="color: #000000;">Address  Bar</span></strong>. Type in <a href="about:config" target="_blank"><strong>about:config</strong></a> and then  press Enter.<br />
<a href="http://import.allianceitpro.com/wp-content/uploads/FirefoxRamFix-Step1.png"><img class="alignnone size-medium wp-image-462" title="FirefoxRamFix-Step1" src="http://allianceitpro.com/wp-content/allianceitprocom/uploads/FirefoxRamFix-Step1-300x20.png" alt="" width="300" height="20" /></a></p>
<p>2. Right Click in the page and select New -&gt; Boolean.<br />
<a href="http://import.allianceitpro.com/wp-content/uploads/FirefoxRamFix-Step2.png"><img class="alignnone size-medium wp-image-463" title="FirefoxRamFix-Step2" src="http://allianceitpro.com/wp-content/allianceitprocom/uploads/FirefoxRamFix-Step2-300x218.png" alt="" width="300" height="218" /></a></p>
<p>3. In the box that pops up enter config.trim_on_minimize. Press Enter.<br />
<a href="http://import.allianceitpro.com/wp-content/uploads/FirefoxRamFix-Step3.png"><img class="alignnone size-medium wp-image-464" title="FirefoxRamFix-Step3" src="http://allianceitpro.com/wp-content/allianceitprocom/uploads/FirefoxRamFix-Step3-300x130.png" alt="" width="300" height="130" /></a></p>
<p>4. Now select True and then press Enter.<br />
<a href="http://import.allianceitpro.com/wp-content/uploads/FirefoxRamFix-Step4.png"><img class="alignnone size-medium wp-image-465" title="FirefoxRamFix-Step4" src="http://allianceitpro.com/wp-content/allianceitprocom/uploads/FirefoxRamFix-Step4-300x130.png" alt="" width="300" height="130" /></a></p>
<p>5. Restart Firefox.</p>
<p>Now whenever you minimize Firefox, it will automatically attempt to reduce the RAM usage to minimize the RAM usage on your computer.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to manage your managed services provider (MSP)</title>
		<link>http://allianceitpro.com/uncategorized/how-to-manage-your-managed-services-provider-msp/</link>
		<comments>http://allianceitpro.com/uncategorized/how-to-manage-your-managed-services-provider-msp/#comments</comments>
		<pubDate>Mon, 08 Mar 2010 17:16:18 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/uncategorized/how-to-manage-your-managed-services-provider-msp/</guid>
		<description><![CDATA[How can you be sure that your MSP is providing the services they have promised?&#160; You pay your bill every month, but are you sure that you are getting what you pay for? &#160; Here are a few tests you can do to check up on your MSP, and make sure you aren’t getting the [...]]]></description>
			<content:encoded><![CDATA[<p>How can you be sure that your MSP is providing the services they have promised?&#160; You pay your bill every month, but are you sure that you are getting what you pay for?</p>
<p>&#160;</p>
<p>Here are a few tests you can do to check up on your MSP, and make sure you aren’t getting the short end of the stick.</p>
<p>&#160;</p>
<p>1.&#160; <strong>Do you pay for monitoring?</strong>&#160; If so, turn off a server and see if they notify you, and if they do, is it in a reasonable timeframe? </p>
<p>2.&#160; <strong>Do you pay for service monitoring?&#160; </strong>For example, is your MSP supposed to notify you if your email stops flowing?&#160; If so, stop the MTA (message transfer agent)</p>
<p>3.&#160; <strong>Do you pay for network monitoring?&#160; </strong>If so, unplug your cable or dsl modem (if used) and see if your MSP calls you. </p>
<p>4.&#160; <strong>Do you pay for patches and updates?</strong>&#160; If so, on a server or workstation, go to <a href="http://update.microsoft.com">http://update.microsoft.com</a> and see what patches and updates are missing.</p>
<p>&#160;</p>
<p>More to come, stay tuned…</p>
<p>&#160;</p>
<p>If you are concerned about the honesty of your MSP, call Alliance IT.&#160; We can check up on them for you and make sure that you are getting the services you’ve signed up for.</p>
<p>&#160;</p>
<p>-Bryan Wirth</p>
<p>Alliance IT</p>
]]></content:encoded>
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		</item>
		<item>
		<title>How to do a clean install of Windows 7</title>
		<link>http://allianceitpro.com/helpdesk/how-to-do-a-clean-install-of-window-7/</link>
		<comments>http://allianceitpro.com/helpdesk/how-to-do-a-clean-install-of-window-7/#comments</comments>
		<pubDate>Sun, 07 Mar 2010 22:22:07 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/helpdesk/how-to-do-a-clean-install-of-window-7/</guid>
		<description><![CDATA[Please note, you should back up anything you want to keep because this process will remove anything you currently have installed on your computer. All files, programs etc. will be removed. Once you boot to the disk you will select “next” Select “install now” Click the checkbox “i accept”, and click “next” Click “custom (advanced)” [...]]]></description>
			<content:encoded><![CDATA[<p>Please note, you should back up anything you want to keep because this process will remove anything you currently have installed on your computer.</p>
<p>All files, programs etc. will be removed.</p>
<p>Once you boot to the disk you will select “next”</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image8.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb5.png" border="0" alt="image" width="538" height="398" /></a></p>
<p>Select “install now”</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image9.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb6.png" border="0" alt="image" width="544" height="400" /></a></p>
<p>Click the checkbox “i accept”, and click “next”</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image10.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb7.png" border="0" alt="image" width="551" height="412" /></a></p>
<p>Click “custom (advanced)”</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image11.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb8.png" border="0" alt="image" width="567" height="424" /></a></p>
<p>Select the partition to install windows to and click “drive options (advanced””</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image12.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb9.png" border="0" alt="image" width="571" height="427" /></a></p>
<p>click “format”  note: it is at this point everything will be erased from this partition.</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image13.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb10.png" border="0" alt="image" width="579" height="433" /></a></p>
<p>Click “ok”</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image14.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb11.png" border="0" alt="image" width="589" height="438" /></a></p>
<p>windows setup now copies files to the hard disk</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image15.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb12.png" border="0" alt="image" width="583" height="474" /></a></p>
<p>windows will reboot and then it will resume the install</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image16.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb13.png" border="0" alt="image" width="582" height="435" /></a></p>
<p>After it completes, you will see the following screen.  Pick a username, and type a name for your computer (this can be anything you want really)</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image17.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb14.png" border="0" alt="image" width="582" height="481" /></a></p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image18.png"><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb15.png" border="0" alt="image" width="592" height="484" /></a></p>
<p>Lastly, enter your windows 7 product key and that’s it.</p>
<p>-Bryan Wirth</p>
<p>Alliance IT</p>
]]></content:encoded>
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		<item>
		<title>Problems Installing Windows Media Player on Windows XP</title>
		<link>http://allianceitpro.com/helpdesk/problems-installing-windows-media-player-on-windows-xp/</link>
		<comments>http://allianceitpro.com/helpdesk/problems-installing-windows-media-player-on-windows-xp/#comments</comments>
		<pubDate>Tue, 02 Mar 2010 19:42:18 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/?p=402</guid>
		<description><![CDATA[I recently ran in to a problem where Windows XP wouldn’t let me install Media Player 11, or 10, or 12 for that matter.  I have XP in a virtual machine, but I’m not sure that matters. first, I searched the event logs and found Event ID: 14103 Source: WMPNetworkSvc and EVent ID: 4373 Source: [...]]]></description>
			<content:encoded><![CDATA[<p>I recently ran in to a problem where Windows XP wouldn’t let me install Media Player 11, or 10, or 12 for that matter.  I have XP in a virtual machine, but I’m not sure that matters.</p>
<p>first, I searched the event logs and found</p>
<p>Event ID: 14103 Source: WMPNetworkSvc</p>
<p><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image5.png" border="0" alt="image" width="412" height="465" /></p>
<p>and</p>
<p>EVent ID: 4373 Source: WindowsMedia</p>
<p><img style="display: inline; border: 0px;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image6.png" border="0" alt="image" width="409" height="459" /></p>
<p>I did the following to remove the windows update cache</p>
<p>1.  Click start&gt;run&gt;cmd</p>
<p>2.  Stop the Windows Update Service (net stop wuauserv)</p>
<p>3.  Change to the update cache directory (CD /d %windir%)</p>
<p>4.  Delete the director (rd /s SoftwareDistribution)</p>
<p>5.  Start the Windows Update Service (net start wuauserv)</p>
<p>That’s it!  I was then able to install Windows Media Player from Windows Update. (I actually didn’t have to run windows update again, just launched media player and it continued the setup)</p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image7.png"><img style="border: 0pt none; display: inline;" title="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb4.png" border="0" alt="image" width="534" height="273" /></a></p>
<p>-Bryan Wirth</p>
<p>AllianceIT</p>
]]></content:encoded>
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		<item>
		<title>Use Kaseya as an alternative to gotomypc, free for up to 25 computers</title>
		<link>http://allianceitpro.com/helpdesk/use-kaseya-free-as-an-alternative-to-gotomypc-and-its-free/</link>
		<comments>http://allianceitpro.com/helpdesk/use-kaseya-free-as-an-alternative-to-gotomypc-and-its-free/#comments</comments>
		<pubDate>Wed, 17 Feb 2010 20:24:03 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/helpdesk/use-kaseya-free-as-an-alternative-to-gotomypc-and-its-free/</guid>
		<description><![CDATA[At Alliance IT, we use Kaseya everyday to support our clients.&#160; Kaseya has recently released a new tool called “Kaseya Free”, that isn’t meant for monitoring and proactive maintenance, but will let you connect to your own computers remotely.&#160; &#160; Simply go to http://www.kaseya.com/products/kaseya-free.aspx, create your account, log in, click on “add computer” and follow [...]]]></description>
			<content:encoded><![CDATA[<p>At Alliance IT, we use Kaseya everyday to support our clients.&#160; Kaseya has recently released a new tool called “Kaseya Free”, that isn’t meant for monitoring and proactive maintenance, but will let you connect to your own computers remotely.&#160; </p>
<p>&#160;</p>
<p>Simply go to <a title="http://www.kaseya.com/products/kaseya-free.aspx" href="http://www.kaseya.com/products/kaseya-free.aspx">http://www.kaseya.com/products/kaseya-free.aspx</a>, create your account, log in, click on “add computer” and follow the instructions to install the agent on your pc.&#160; </p>
<p>Once installed, you can access your computer from anywhere by simply logging on to the website.</p>
<p>You can also send out invites to your friends and family, which include instructions for them on how to get connected to you.&#160; They do not have to create an account to allow you access to their computer.</p>
<p>&#160;</p>
<p>Bryan Wirth   <br />Alliance IT</p>
]]></content:encoded>
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		<item>
		<title>Sync folders between remote computers with Windows Live Sync</title>
		<link>http://allianceitpro.com/helpdesk/sync-folders-between-remote-computers-with-windows-live-sync/</link>
		<comments>http://allianceitpro.com/helpdesk/sync-folders-between-remote-computers-with-windows-live-sync/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 23:59:26 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>
		<category><![CDATA[Networking]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/helpdesk/sync-folders-between-remote-computers-with-windows-live-sync/</guid>
		<description><![CDATA[You can use windows live sync to syncronize folders or “share folders” that are stored on your local computer to your friends, or your other computers.&#160; Its easy to set up, free, and is ready to go in minutes. Just for the record, this is awesome. &#160; &#160; Sync your files Keep important files up [...]]]></description>
			<content:encoded><![CDATA[<p>You can use windows live sync to syncronize folders or “share folders” that are stored on your local computer to your friends, or your other computers.&#160; Its easy to set up, free, and is ready to go in minutes.</p>
<p>Just for the record, this is awesome.</p>
<p>&#160;</p>
<p>&#160;</p>
<h5>Sync your files</h5>
<h6>Keep important files up to date on all your computers, PC or Mac.</h6>
<h5>Share your work</h5>
<h6>Use shared folders to sync files with friends or coworkers.</h6>
<h5>Access from anywhere</h5>
<h6>Sign in to the Sync website for remote access to any computer where you’ve installed Sync.</h6>
<p>&#160;</p>
<p>&#160;</p>
<p>&#160;</p>
<p>Here is my scenario:</p>
<p>&#160;</p>
<p>a coworker and I both use the same tools to detect and clean viruses on customer workstations.&#160; Sometimes these applications need to be updated, replaced, or removed. If I make a change, he doesnt know unless I tell him and vice versa.&#160; </p>
<p>So, the question is…how can we share a directory for our applications that we can both access even though we are not on the same local network?&#160; Drumroll please……windows live sync.&#160; Here’s how it works.</p>
<p>&#160;</p>
<p>1.&#160; go to <a href="http://sync.live.com">http://sync.live.com</a></p>
<p>2.&#160; create a live ID if you don’t already have one…then climb out of the cave you’ve been living in because really….who doesnt have a live ID? </p>
<p>3.&#160; download and install sync by clicking the link at the bottom right of the page</p>
<p>4.&#160; open live sync from your start menu</p>
<p>5.&#160; give it your windows live id and password</p>
<p>6.&#160; now you will be taken to your sync.live.com page, which is where you make changes to the settings (like adding folders or users)   <br />&#8211;if you arent automatically directed to this page, look for the sync icon in your system tray and click on it&#160;&#160; <a href="http://import.allianceitpro.com/wp-content/uploads/image.png"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="image" border="0" alt="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb.png" width="32" height="34" /></a>, then click sync website.&#160; Go ahead and log in if required.</p>
<p>7.&#160; Here is my control panel</p>
<p>&#160;&#160;&#160; </p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image1.png"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="image" border="0" alt="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb1.png" width="357" height="309" /></a> </p>
<p>&#160;</p>
<p>8.&#160; From here, you can create a shared folder or personal folder.&#160; For our example, we want to create a shared folder.&#160; Note that in this step you can either create a new folder, or share an existing one.</p>
<p>&#160;</p>
<p>Next, I’m asked which device to create the shared folder on.&#160; Each computer on which you install live sync and give it your live id will show up here.   </p>
<p><a href="http://import.allianceitpro.com/wp-content/uploads/image2.png"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="image" border="0" alt="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb2.png" width="365" height="141" /></a> </p>
</p>
</p>
</p>
</p>
<p>9.&#160; I’ll click on Bryan-Desktop since it contains the apps folder I mentioned earlier.&#160; It will then show me the drives on that computer.&#160; I drill down to the folder that I want to share, then click&#160;&#160;&#160;&#160;&#160; <a href="http://import.allianceitpro.com/wp-content/uploads/image3.png"><img style="border-bottom: 0px; border-left: 0px; display: inline; border-top: 0px; border-right: 0px" title="image" border="0" alt="image" src="http://import.allianceitpro.com/wp-content/uploads/image_thumb3.png" width="198" height="46" /></a> </p>
<p>&#160;</p>
<p>10.&#160; It will then show up under “shared folders”, like it does in the screenshot in step 7</p>
<p>&#160;</p>
<p>11.&#160; Now, if you want to sync this folder to another computer but your account then just go to the second computer and follow the same process except you wont have to share the folder.&#160; This time you will click on the shared folder, then click add a computer, select the second computer, then select the local location where you would like to store the shared folder.&#160; If you want to share this folder with someone else, then click on edit permissions and type the other persons live id email address and click add.&#160; You will then get to choose appropriate permissions.&#160; Once you are done adding people, click next, customize your message, and finish.</p>
<p>12.&#160; The other person receives an email invitation, logs in to sync.live.com, downloads the sync tool, hits the website and then will see your shared directory.&#160; That person can add the shared directory to sync locally, and add files to it if you’ve get them the appropriate permissions.</p>
<p>&#160;</p>
<p>If you need any help with this, let us know!</p>
<p>&#160;</p>
<p>-Bryan Wirth</p>
<p>AllianceIT </p>
]]></content:encoded>
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		</item>
		<item>
		<title>Imgburn Portable Download &#8211; For Support</title>
		<link>http://allianceitpro.com/helpdesk/image-burn-portable-download-for-support/</link>
		<comments>http://allianceitpro.com/helpdesk/image-burn-portable-download-for-support/#comments</comments>
		<pubDate>Wed, 10 Feb 2010 21:20:49 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Helpdesk]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[portable]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/?p=342</guid>
		<description><![CDATA[We have absolutely no warranty on use of this product. However, we occasional will request you to download it for temporary support tasks. [download id="9"]]]></description>
			<content:encoded><![CDATA[<p>We have absolutely no warranty on use of this product. However, we occasional will request you to download it for temporary support tasks.</p>
<p>[download id="9"]</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Reset password on Cisco Pix without losing the config</title>
		<link>http://allianceitpro.com/helpdesk/networking/reset-password-on-cisco-pix-without-losing-the-config/</link>
		<comments>http://allianceitpro.com/helpdesk/networking/reset-password-on-cisco-pix-without-losing-the-config/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 05:36:29 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Networking]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/?p=337</guid>
		<description><![CDATA[Cisco PIX (500 Series) Password Recovery If you are locked out of your PIX firewall then you will need to do some password recovery, this procedure will reset the enable password and remove any AAA username and password settings on the PIX. Note: If you havea PIX 520 (This has a floppy drive, and the [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Cisco PIX (500 Series) Password Recovery</strong></p>
<p>If you are locked out of your PIX firewall then you will need to do some password recovery, this procedure will reset the enable password and remove any AAA username and password settings on the PIX.</p>
<p><strong>Note</strong>: If you havea PIX 520 (This has a floppy drive, and the process is different) <a href="http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_password_recovery09186a008009478b.shtml" target="_blank">CLICK HERE</a></p>
<table border="0" cellpadding="0" width="100%">
<tbody>
<tr>
<td>&#160;</td>
</tr>
<tr>
<td><strong>Before You Start !</strong></td>
</tr>
<tr>
<td>&#160;</td>
</tr>
<tr>
<td>1. You need to know the software version that is running on the PIX e.g 6.3(5) or 7.0(1)</td>
</tr>
<tr>
<td>2. You need a TFTP server set up and running <a href="http://www.petenetlive.com/Tech/Apps/Misc/tftp.html">CLICK HERE</a> for instructions.</td>
</tr>
<tr>
<td>3. You need to be connected to the PIX via its console cable <a href="http://www.petenetlive.com/Tech/Firewalls/Cisco/connect2.htm">CLICK HERE</a> for instructions.</td>
</tr>
<tr>
<td>4. You need to download the “PIX Password Lockout Utility” that’s appripriate for your PIX i.e if your running 6.3(5) download <a href="http://www.petenetlive.com/Downloads/software/np63.bin">np63.bin</a>, or version 7.0(1) download<a href="http://www.petenetlive.com/Downloads/software/np70.bin">np70.bin</a> etc, you get get them <a href="http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_password_recovery09186a008009478b.shtml" target="_blank">HERE </a>Put the file in the root directory of your TFTP server.</td>
</tr>
<tr>
<td>&#160;</td>
</tr>
<tr>
<td><strong>Procedure</strong></td>
</tr>
<tr>
<td>&#160;</td>
</tr>
<tr>
<td>1. Connect to the Firewall via console cable, then power cycle the firewall, as the firewall reboots press BREAK or ESC to interrupt the boot sequence and get to the monitor prompt.</td>
</tr>
<tr>
<td>monitor&gt;</td>
</tr>
<tr>
<td>2. Now the firewall has no config loaded, so you need to tell it everything it needs to know, firstly we need to set up the inside interface so we can load in the password reset utility. Use the interface command (PIX’s with only two interfaces it will default to the inside interface).</td>
</tr>
<tr>
<td>monitor&gt; interface 1         <br />0: i8255X @ PCI(bus:0 dev:17 irq:9 )          <br />1: i8255X @ PCI(bus:0 dev:18 irq:10)
<p>Using 1: i82557 @ PCI(bus:0 dev:18 irq:10), MAC: 0012.daf1.5185           <br />monitor&gt;</p>
</td>
</tr>
<tr>
<td>3. You need to tell it what its inside IP address is, use the address command.</td>
</tr>
<tr>
<td>monitor&gt; address 192.168.1.1         <br />address 192.168.1.1</td>
</tr>
<tr>
<td>4. Now you need to give it the IP address of the TFTP server you set up ealier, use the server command.</td>
</tr>
<tr>
<td>monitor&gt; server 192.168.1.2         <br />server 192.168.1.2</td>
</tr>
<tr>
<td>5. The last thing the PIX needs is the name of the password unlock file for this example I’ll use np63.bin, you will need to use the file command.</td>
</tr>
<tr>
<td>monitor&gt; file np63.bin         <br />file np63.bin</td>
</tr>
<tr>
<td>6. To start the process, issue the tftp command.</td>
</tr>
<tr>
<td>monitor&gt; tftp         <br />tftp np63.bin@192.168.1.2……………………………………………….          <br />……………………………………………………………………..          <br />……………………………………….          <br />Received 92160 bytes
<p>Cisco Secure PIX Firewall password tool (3.0) #0: Thu Jul 17 08:01:09 PDT 2003           <br />Flash=E28F640J3 @ 0×3000000            <br />BIOS Flash=E28F640J3 @ 0xD8000</p>
</td>
</tr>
<tr>
<td>7. Confirm by pressing y then {enter}.</td>
</tr>
<tr>
<td>Do you wish to erase the passwords? [yn]</td>
</tr>
<tr>
<td>8. Confirm by pressing y then {enter} again.</td>
</tr>
<tr>
<td>Do you want to remove the commands listed above from the configuration? [yn] y         <br />Passwords and aaa commands have been erased.
<p>Rebooting….</p>
</td>
</tr>
<tr>
<td>9. The Firewall will reboot and the passwords will be blanked.</td>
</tr>
<tr>
<td>Type help or ‘?’ for a list of available commands.         <br />Firewall&gt; en          <br />Password:          <br />firewall#</td>
</tr>
</tbody>
</table>
<p>-Bryan Wirth</p>
<p>AllianceIT</p>
]]></content:encoded>
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		<title>Problem with OMA and Activesync &#8211; Emails not appearing until read on webmail</title>
		<link>http://allianceitpro.com/helpdesk/windows-server/problem-with-oma-and-activesync-emails-not-appearing-until-read-on-webmail/</link>
		<comments>http://allianceitpro.com/helpdesk/windows-server/problem-with-oma-and-activesync-emails-not-appearing-until-read-on-webmail/#comments</comments>
		<pubDate>Thu, 28 Jan 2010 04:00:56 +0000</pubDate>
		<dc:creator>bwirth</dc:creator>
				<category><![CDATA[Windows Server]]></category>
		<category><![CDATA[activesync]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[oma]]></category>
		<category><![CDATA[smartphone]]></category>

		<guid isPermaLink="false">http://allianceitpro.com/?p=331</guid>
		<description><![CDATA[In reply to the below post, we also had the same issue. We now know that it globally is an &#8220;Antivirus Program&#8221; issue. See the solutions beneath this thread from on technet. From: &#8220;msnews.microsoft.com&#8221; &#60;rajibc@hotmail.com&#62; Subject: Very Very Strange problem with OMA and Activesync &#8211; Synchonise only the read-emails Date: Sunday, January 10, 2010 3:14 [...]]]></description>
			<content:encoded><![CDATA[<p>In reply to the below post, we also had the same issue. We now know that it globally is an &#8220;Antivirus Program&#8221; issue. See the solutions beneath this thread from on technet.</p>
<blockquote><p>From: &#8220;msnews.microsoft.com&#8221; &lt;<a href="mailto:rajibc@hotmail.com">rajibc@hotmail.com</a>&gt;<br /> Subject: Very Very Strange problem with OMA and Activesync &#8211; Synchonise only the read-emails<br /> Date: Sunday, January 10, 2010 3:14 PM</p>
<p>Hi all,</p>
<p>I am having very strange problem. I use iMATE Touchphone with windows mobile<br /> 5.0 , ActiveSync 4.5 . The PDA synchronizes with Exchange without any error<br /> every time I ask for and as per schedule and it seems it downloads the<br /> emails also (not sure though) but when I check in my outlook mobile, it does<br /> not show any emails. Surprisingly when I use my laptop to access outlook web<br /> access for the same mail server and read the emails from web and then<br /> synchronize again in my PDA, it works perfectly and the emails get<br /> downloaded in my PDA. I have gone through multiple newsgroup and now I am<br /> convinced that only the expert can help. Please help!!!</p>
<p>rgds</p>
<p>Rajib</p>
</blockquote>
<p><strong>Solution: </strong></p>
<p>Depending on your Antivirus software installed on your exchange server, the solution will be different. We have read that Sophos has issues with active scanning of emails before allowing download. In our case, we were using AVG and the exchange component was causing the problem. In the configuration there is a particular setting that allows the emails to be downloaded without a problem if you are having this issue. After a bit of troubleshooting, found that by default, the “proactive scan” option is disabled.  Enable this option on SBS servers to fix activesync. See the image below.</p>
<p> </p>
<p><div id="attachment_332" class="wp-caption alignnone" style="width: 310px"><a href="http://import.allianceitpro.com/wp-content/uploads/AVG_ProactiveScan_OMA_Fix.png"><img class="size-medium wp-image-332" title="AVG_ProactiveScan_OMA_Fix" src="http://allianceitpro.com/wp-content/allianceitprocom/uploads/AVG_ProactiveScan_OMA_Fix-300x143.png" alt="AVG_ProactiveScan_OMA_Fix_image" width="300" height="143" /></a><p class="wp-caption-text">CLICK TO ZOOM +</p></div>
<p> </p>
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