Helpdesk Tech Support

Fast Response
Usually, our monitoring system and real time alerts allow us to discover possible issues before they effect end users therefor minimizing employee downtime.  We understand that when your network has problems, your business suffers.  Some issues just aren’t noticeable until its too late, and in the event that a problem does arise, our experts have the knowledge and experience to get you back up and running with minimal impact.

Great for Businesses with Multiple Locations
Businesses with multiple locations and / or employees that travel with computers will greatly benefit from our services as we are experts in providing remote support.  Usually centralizing your IT department is much cheaper then keeping IT Technicians at all each business office. Unfortunately most in house IT Technicians also typically find it difficult to assist employees who travel with devices and work from home simply because they don’t have the budget or tools to effectively support them remotely.  Let us be your help desk, your employees will thank you.

Our Helpdesk also offers:

  • New product implementation
  • Computer Audits and Inventory
  • Patch Management
  • Automated System Management
  • Cross Platform Support (PC and Mac)
  • Hardware and Software Error Support
  • Custom Monitoring and Alerts
  • Desktop Policy Enforcement
  • Networking Setup and Maintenance
  • Software Deployment
  • Remote Access and Assistance
  • Server Setup for IIS, FTP, Fileshare, Exchange, Active Directory, DNS, DCHP, and many other services.
  • Comprehensive Reporting and Documentation
  • Critical Virus Notifications

*Please note that even if you are currently not a customer of ours, our help desk can usually fix most computer issues quickly, easily, and remotely.  We have a plethora of tools available that allow us to connect to your computer while you sit back and watch us fix it. We are currently offering a free support or consulting session, up to 60 minutes, free of charge for new customers if you mention this ad.